How Do I Troubleshoot Voice Chat Issues in Rocket League?

Voice Chat not working properly? No worries, we’re here to help!

If you are a child and your parent hasn't helped you set up your account, you may have a Cabined Account with different features. If you think you might have a Cabined Account, visit: Why does my Rocket League account say that some features are disabled?

Once parental controls are set up for your account, you may be granted access to additional in-game features allowed by your parent or guardian.

Follow these steps below to hear and be heard with Voice Chat.

Note: Voice chat settings default to Nobody if you have indicated that you are under the age of 18. You can choose to change the chat setting unless otherwise restricted by Parental Controls. For children under the age of 10, the max setting allowed is Friends Only.

  1. Make sure your headset and microphone are properly connected
    Make sure the correct Input and Output devices are selected in the Chat tab of Settings (PC Only)
  2. Check the Epic Games Server Status
  3. Make sure you’re in the right voice channel (Team or Party Chat)
  4. Check if your headset/microphone has a mute button and isn’t toggled on (if applicable)
  5. Try with another headset to check if your main headset has a problem

Still having issues? Follow the steps for your platform:

For more info, check out: How do I use voice chat in Rocket League?

PC Troubleshooting

Change chat settings in Rocket League

Update Windows

Make sure that Windows is updated. For more info, check out Update Windows.

Default Devices

The default options should work for input and output devices as long as your Windows settings are set to the sound device you are using.

If you are having issues with voice chat not working, you can change your input or output devices to the sound device you are using.

To change your default devices:

  1. Click Start.
  2. Type Control Panel and press Enter.
  3. Click Sound.
  4. On the Playback tab click the output device (Speakers/Headphones) you want to use as your default, and then right-click it and select Set as Default Device.
  5. Click the Recording tab, then click the input device (microphone) you want to use as your default, and then right-click it and select Set as Default Device.
  6. Click Apply, and then click OK.

PlayStation 4 and 5 controllers can be detected as a Microphone

If you’re using a PlayStation controller on a PC, there is a chance that it is being detected as a microphone, which can cause issues with Rocket League’s Voice Chat. To resolve this, please follow the steps below:

  1. Click the Start button
  2. Type Control Panel and press Enter
  3. Click Hardware and Sound Then click Devices and Printers
  4. Double-click the Controller and select the Hardware tab
  5. Select the controller with the Speaker Icon
  6. Select Properties and click disable
  7. Replug your controller in and check if the issue has been resolved

PlayStation Troubleshooting

If you’re using a compatible headset and cannot hear others or be heard, continue to the steps below to adjust your DNS settings.

Adjust DNS Settings

You can adjust your DNS settings which may fix voice chat issues.

  1. Go to Settings > Network > Setup internet connection.
  2. Choose your connection type.
    Note: Options are WiFi or LAN. (we recommend LAN, connecting with an Ethernet cable)
  3. Choose Custom setup.
  4. Choose Automatic IP address settings.
  5. Do not specify a DHCP Hostname.
  6. For DNS Settings select Manual.
  7. Enter the following Primary and Secondary DNS:
    Primary DNS: 8.8.8.8
    Secondary DNS:     8.8.4.4
  8. Choose Test Internet Connection to make sure you're still connected to the internet.
  9. Retry voice chat.

For more info, check out: PlayStation Network Voice Chat Troubleshooting

Xbox Troubleshooting

Adjust DNS settings
You can adjust your DNS settings which may fix voice chat issues.

  1. Press the Xbox button on your controller
  2. Go to System tab > Settings > Network > Select Network Settings > Advanced Settings.
  3. Save the existing DNS servers on this screen by writing them down. If these changes don't work, you can change them back to the original DNS settings.
  4. Select DNS settings, and then select Manual.
  5. Enter the following new DNS servers:
    Primary DNS: 8.8.8.8
    Secondary DNS: 8.8.4.4
    Note: You'll need to enter both Primary and Secondary DNS settings.
  6. If you're asked to set MTU, enter 1473.
  7. Retry voice chat.

Set your privacy and online safety settings for cross-platform play.

Make sure your privacy and online safety settings are set up for cross-platform play.

  1. On Xbox, press the Xbox button to open the guide, and then go to System > Settings > Account.
  2. Select Privacy & online safety > Xbox Live privacy> View details and customize > Communication & multiplayer.
    Note: If you’re setting up voice chat for a family member, from Account, select Family settings > Manage family members. Choose a family member, and then follow Step 2 above.
  3. Choose settings for the following options:
    • You can play with people outside of Xbox Live.
      This allows or prohibits all cross-network play. Click Allow to use voice chat.
    • You can communicate outside of Xbox Live with voice & text.
      When you allow cross-network play, you control who can communicate with you. Choose Everybody, Block, or In-game friends.
  4. Retry voice chat.

Clear Xbox cache

  1. Press and hold the power button on the front of the Xbox until it turns off completely.
  2. Pull the power cable out the back of the Xbox. Press and hold the power button on the Xbox several times to expel any remaining power and clear the cache. Leave unplugged for at least 30 seconds.
  3. Plug the power cable back in.
  4. Turn the Xbox back on as you would normally.
  5. Retry voice chat.

Enable UPnP on your router

NAT issues can also prevent voice chat from working properly. Run this test to make sure that your NAT type is Open.

  1. Open the Settings app on your Xbox.

  2. Select the Network tab.

  3. Select the Test NAT type tile.

  4. If the test results show Open, you do not have NAT issues.

If the rest results do not show Open, continue to the steps below to troubleshoot NAT issues

  1. Navigate to your router login page.
    Note: For more details on logging in to your router, search online for guides related to your specific model
  2. Log in to your router page.
  3. Navigate to the UPnP menu on your router.
    Note: The steps to find this menu vary between routers, so search for specifics on your router. If UPnP isn't available, we recommend port forwarding.
  4. Enable UPnP.
  5. Save your changes.
  6. Open the Settings app on your Xbox.
  7. Select the Network tab.
  8. Select the Test NAT type tile. You should now have Open NAT on your Xbox.
  9. Retry voice chat.

For more info, check out: Troubleshoot Audio Problems in Parties on Xbox.

Nintendo Switch Troubleshooting

Bluetooth headsets may not work properly on Nintendo Switch. To use Voice Chat, plug in a headset into the Switch's audio jack or USB-C port.

If you’re using a compatible headset and cannot hear others or be heard, continue to the steps below to adjust your DNS settings.

Adjust DNS Settings

  1. From the Switch Main Menu go to Settings.
  2. Go to Internet.
  3. Go to Internet Settings.
  4. Select your connection and go to Change Settings.
  5. Adjust DNS Settings to Manual.
  6. Enter the following Primary and Secondary DNS:
    Primary DNS: 8.8.8.8
    Secondary DNS: 8.8.4.4
  7. Leave MTU Settings alone.
  8. Make sure Proxy Settings are turned Off.
  9. Retry voice chat.

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